If you are traveling overseas and wish to speak to our Technical Support team, please contact us on:
Phone: +61 2 8015 5469
Select option 1 and follow the prompts.
Dexcom technical support open Monday to Friday 9AM – 11PM NZDT and Saturday 11AM – 8PM NZDT.
Tandem t:slim X2 insulin pump technical support open 24/7.
Head office address
2A Fisher Crescent, Mt Wellington, Auckland 1060, New Zealand
Postal address
PO Box 132400, Sylvia Park, Auckland 1644, New Zealand
Always read the label and use only as directed. Read the warnings available on nzmsdiabetes.co.nz/resources before purchasing. Consult your healthcare professional to see if this product is right for you.
The Tandem t:slim X2 insulin pump with Control-IQ+ technology provides continuous delivery of insulin through a subcutaneously applied infusion set. The algorithm will adjust insulin delivery according to the predicted glucose when used with a compatible CGM. The Tandem t:slim Mobile App is an accessory intended for use as a connected software device that is able to reliably and securely communicate with compatible insulin pumps. Dexcom G7 and ONE+ are continuous glucose monitoring systems indicated for the management of (type 1, type 2, gestational) diabetes in people age 2 years and older where self-monitoring of blood glucose (SMBG) is indicated. Dexcom Clarity is a web-based device intended for use by both home users and healthcare professionals to assist people with diabetes in the review, analysis, and evaluation of historical CGM data to support effective diabetes management. It is intended for use as an accessory to Dexcom CGM devices with data interface capabilities. The device does not provide any medical advice and should not be used for that purpose. Home users must consult a healthcare professional before making any medical interpretation and therapy adjustments from the information in the device. Healthcare professionals should use information in the device in conjunction with other clinical information available to them.
* Smart device sold separately. To view a list of compatible devices, visit nzmsdiabetes.co.nz/mobile-compatibility;